Support & Contact

Getting Started

New to Big Thumb Keyboard? Check out the tutorial in the app for a comprehensive guide on how to use all features.

  1. Open the Big Thumb Keyboard app
  2. Navigate to the Tutorial tab
  3. Follow the interactive guides for swipes, layouts, and key mappings

Frequently Asked Questions

How do I enable the keyboard?

Go to Settings → General → Keyboard → Keyboards → Add New Keyboard, then select Big Thumb Keyboard.

What is Full Access and do I need it?

Full Access is optional but enables haptic feedback and enhanced auto-correction. Your typing data never leaves your device.

How do I switch to one-handed mode?

Swipe left or right on the Shift button to toggle between full width, left-handed, and right-handed modes.

Can I customize the key layout?

The key layout is optimized based on letter frequency and ergonomics. Custom layouts may be added in future updates.

How do I type numbers and symbols?

Tap the "123" button to switch to numbers and symbols mode, or use the quick swipes on space, enter, and backspace keys.

Troubleshooting

Keyboard not appearing

  • Ensure the keyboard is enabled in Settings
  • Try restarting your device
  • Check if the app is properly installed

Haptic feedback not working

  • Enable Full Access in keyboard settings
  • Check that haptics are enabled in the app settings
  • Note: Haptic feedback is only available on iPhone, not iPad

Auto-correction issues

  • Toggle auto-correction by swiping up on the Shift button
  • Enable Full Access for enhanced auto-correction
  • You can undo corrections by pressing backspace within 2 seconds

Contact Support

For additional help or to report issues, please contact us:

Email: info@bukdugroup.com

Feedback & Feature Requests

We love hearing from our users! If you have suggestions for new features or improvements, please send them to our support email. Your feedback helps make Big Thumb Keyboard better for everyone.